Hotels should feel like a home away from home for your guests offering a little luxury and plenty of comfort throughout their stay. As travelers are looking for hotels online, they will be looking for a hotel that offers modern rooms and competitive rates. The better your hotel appears, the more you stand out against your competition. And knowing how to plan a hotel remodeling project well can help ensure your project is a success.
Here at Ascension General Contractors, we know how important the satisfaction of your guests is. That is why we’ve put together a comprehensive guide to help you plan your next remodeling project to keep your guests coming back, and hopefully, improve your ratings online.
Look at Your Online Reviews
A lot of times it makes sense to simply look throughout your hotel and see what you know needs to be added to your remodeling plan. But your online reviews is also a great place to take a look and see where improvements can be made, whether the review highlights something that needs to be repaired or something the guest enjoyed that you should consider improving or keeping in tip-top shape.
Talk to Your Employees
Your employees have firsthand experience with your guests and can most likely offer a lot of insight into any complaints or features that guests have mentioned. This feedback can be extremely helpful when looking for things to upgrade. It can often help you decide which features should be the highest priority in your remodeling plan and make budgeting your hotel remodeling plan a little bit smoother.
Look at Your Competitors
Your hotel needs to stay competitive with the other hotels in your area, and when you are planning to remodel, this is a great time to look at what features and amenities they are offering guests that you could potentially add. Additionally, look at the things they are not offering to give your hotel perks that help you stand out against your competitors.
At Ascension General Contractors, we are here to help you make your hotel remodeling project happen. We are full-service repair specialists, and proud to serve the Nashville business community as general contractors.